Cancellation Deadlines Hotel Gerl GmbH
Book & cancel without worries:
In case of travel restrictions due to the situation, you can cancel your reservation free of charge up to 24h before arrival.
Bookings with a scheduled arrival on the same day as well as bookings made with a scheduled arrival after the deadline for no-charge cancellations are non refundable.
Low season:
During the low-season, room cancellations can be made free of charge up to 24 hours before your scheduled arrival (3:00pm). After this time you will be charged for the first night.
summer:
public holiday
easter week
whitsun
mid-june – mid-september
autumn holidays
the room reservation can be canceled free of charge up to 7 days before arrival, after which you will be charged for 100 % of the total reserved stay.
all weekends:
the room reservation can be canceled free of charge up to 72h before arrival, after which you will be charged for 100 % of the total reserved stay.
winter:
public holiday
mess
advent weekend
christmas weekend
christmas to the holy three kings
the room reservation can be canceled free of charge up to 7 days before arrival, after which you will be charged for 100 % of the total reserved stay.
all weekends:
the room reservation can be canceled free of charge up to 72h before arrival, after which you will be charged for 100 % of the total reserved stay.
Groups
For groups reserving 5 or more rooms, separate cancellation provisions apply.
General
Cancellations and changes must be made in writing and only become effective with our written confirmation!